Mobile Work Order on Aurena Native

The purpose of this page is to provide specific installation information related to Mobile Work Order. This page cover the Mobile Work Order on Aurena Native version. If you need to find information regarding the App10 MWO RTM version, please refer to this page.

About Mobile Work Order on Aurena Native
Internal App Names
How to locate and install the apps
Activate the client
PL/SQL Access Provider Setup for Push messaging
Setting up push notifications
Group Push
Applying the Redirect URI
Useful links for Setup and Troubleshooting
Sales Parts and License Handling

About Mobile Work Order on Aurena Native

There are 2 apps for Mobile Work Order on Aurena Native:

IFS MWO Maintenance 10
IFS MWO Service 10

Internal App Names

The release includes two mobile apps – internally they are called ServiceEngApp and MaintEngApp. If only one of these is to be used in a customer installation you can delete the unused app version from the EE client. As a result, unwanted synch tasks, outbox messages, etc, will not be created.

How to locate and install the apps

All apps for are located at each hardware platforms app store. Always use the latest version.

Android
- IFS MWO Maintenance 10 is available at https://play.google.com/store/apps/details?id=com.ifsworld.mworkorder10nextgeneam
- IFS MWO Service 10 is available at https://play.google.com/store/apps/details?id=com.ifsworld.mworkorder10nextgenservice
iOS
- IFS MWO Maintenance 10 is available at https://itunes.apple.com/us/app/ifs-mwo-maintenance-10/id1449126837 (App preview page)
  - Search in the App Store for "IFS MWO Maintenance 10"
- IFS MWO Service 10 is available at https://itunes.apple.com/us/app/ifs-mwo-service-10/id1449021428 (App preview page)
  - Search in the App Store for "IFS MWO Service 10"
Windows
- IFS MWO Maintenance 10 is available at https://www.microsoft.com/store/apps/9PMVSD8H5F2G
- IFS MWO Service 10 is available at https://www.microsoft.com/store/apps/9PFK03SFT70H

Activate the client

You now need to logon to the proper IFS Applications system in order to use your app, by entering the correct Server URL and System ID, and then login using your user credentials with correct User and Password. This information you should get from your system administrator.

PL/SQL Access Provider Setup for Push messaging

To Push functionality to work the PL/SQL Access Provider needs to be correctly set up in the environment:

Make sure we have correct SSL setup of PLSQLAP configurations, in plsqlap_environment_tab, please refer to page Set_Plsqlap_Environment
- IFSPLSQLAP user has correct password
- SSL_WALLET_PATH is correct
Status of Oracle user IFSPLSQLAP – make sure this user is in an OPEN state.

Setting up push notifications

Application Parameters for Push Notifications, please refer to the section Push Notification Parameters.

Group Push

With group push in Aurena Native Apps you will get 2 system users : IFSMAINTENGAPP and IFSSERVICEENGAPP. You need to connect sites to these system users in order to sync objects of given sites.
If you add a new site to group push system user then you may need wait for next Group Push refresh schedule (which can be found under Application parameters - INIT_SCHEDULE or alternatively you can use Sync Now under Sync Rules.

Applying the Redirect URI

In order to get access to the Open ID login page, the following steps need to be done:

Login to the middleware server admin console at e.g. https://[SYSTEM_ID].[DOMAIN]:48081/ifsconsole/logon.html
Use the proper credentials to login
In the middleware server admin console, go to Common > Security > Database Identity Provider > External Redirect URIs and click Add
Use client name DEFAULT and URI ifs-mworkorder10nextgenservice://auth
Repeat for ifs-mworkorder10nextgeneam://auth
Press the button Save

Mobile Work Order on Aurena Native

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